FAQ
Mind Meta Ai is an empathetic AI voice companion designed specifically for care homes. It engages residents in meaningful conversations, delivers cognitive stimulation using CBT/DBT techniques, and monitors emotional and cognitive health indicators in real-time.
Care staff or family members upload personal stories, photos, and preferences, and choose the AI's "persona" — such as a grandchild, therapist, or friend. The AI uses this information to create truly personalised, familiar interactions.
Mind Meta Ai is accessible through:
- Regular phone calls
- Web browsers
- Tablet apps
Mobile phone browsers
This ensures maximum accessibility, even for residents with limited tech familiarity.
This ensures maximum accessibility, even for residents with limited tech familiarity.
Yes. Mind Meta Ai is fully GDPR and HIPAA compliant. All resident data is securely encrypted, and we maintain transparent, role-based access for staff and family members.
Our AI continuously monitors many cognitive and emotional indicators during conversations. If signs of emotional distress or cognitive deterioration are detected, the platform sends real-time alerts to the care team for proactive intervention.
Yes! Our onboarding process is simple and intuitive. Most care homes are fully up and running within a few days, with minimal training required for staff.
Mind Meta Ai currently supports:
- English
- Spanish
- German
- French
- Italian
- Arabic
- Hindi
- Polish
We continually expand language options to better serve diverse communities.
Absolutely. Families can continue to update their loved one's memory profiles, upload photos and stories, and monitor interaction summaries — ensuring ongoing connection and involvement.